Privacy Policy

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Privacy Policy

1. Scope of the Privacy Policy
The Privacy Policy covers how this Website handles personally identifiable information collected when you use its services. This policy does not apply to external linked websites or personnel not commissioned or managed by this Website.

2. Collection, Processing, and Use of Personal Data
When you use the services provided by this Website, you may be required to provide On Kee with your or a third party’s personal data, including but not limited to name, gender, age group, mobile phone number, contact details, and email address (collectively referred to as "Data"). You agree that such Data is voluntarily provided by you. You understand that if you do not provide this Data, On Kee may not be able to offer you the required services or may deny or terminate your access to this Website.

Unless you provide written consent, this Website will not use your personal data for other purposes.
When you use interactive features such as service mailboxes or surveys, this Website will retain the information you provide, including your name, email address, contact details, and usage time.
During general browsing, the server will automatically record relevant actions, such as your device’s IP address, usage time, browser type, browsing and click data, etc. This information is used as a reference to improve our services and will not be disclosed publicly.
To provide accurate services, we may analyze collected survey responses. The statistical results may be published for internal research or other needs but will not involve specific individuals' data.

3. Protection of Data
Only authorized personnel can access your personal data. If business needs require outsourcing services to third parties, this Website will strictly ensure they adhere to confidentiality obligations and take necessary measures to verify compliance.

4. External Links on the Website
This Website may provide links to other websites. By clicking these links, you may enter other sites. However, this Privacy Policy does not apply to those external sites, and you should refer to their respective privacy policies.

5. Policy on Sharing Personal Data with Third Parties
This Website will never provide, exchange, rent, or sell your personal data to individuals, groups, private enterprises, or public agencies, except where required by law or contractual obligations.

Exceptions include but are not limited to:

With your written consent.
As required by law.
To prevent danger to your life, body, freedom, or property.
For public interest in collaboration with government agencies or academic institutions, provided the data is anonymized.
If your actions violate terms of service or harm others, and disclosure is necessary for identification, contact, or legal action.
For your benefit.
When outsourcing data processing, this Website will ensure third-party compliance.

6. Use of Cookies
To provide optimal service, this Website may place and access Cookies on your device. If you do not wish to accept Cookies, you may set your browser’s privacy level to high to block them, though some website features may not function properly.

7. Amendments to the Privacy Policy
This Privacy Policy may be revised as needed, with updated terms posted on the Website.

8. Direct Marketing
With your consent, we may use your personal data (including name, address, phone number, mobile number, fax number, and email address) for direct marketing via mail, email, telemarketing, fax, or SMS for the following purposes:

Promotions, offers, news, and gift redemptions related to products and services from On Kee, its affiliates, and associated companies.
Membership programs of On Kee, its affiliates, and associated companies.
Your data may be shared with the aforementioned parties for these purposes.
If you do not wish to receive such marketing communications, you may opt out by emailing [email protected] with the subject "Unsubscribe" or by mailing your request to:

On Kee Seafood Company Limited
1/F, Kam Fung Building,
8 Jubilee Street, Sheung Wan, Hong Kong

9. Access and Correction of Personal Data
Under applicable regulations, you have the right to inquire whether we hold your personal data, request a copy, and correct any inaccuracies. Such requests may be submitted in writing to:

Customer Service Manager
On Kee Seafood Company Limited
1/F, Kam Fung Building,
8 Jubilee Street, Sheung Wan, Hong Kong